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Q: I have never been to a Convention before but I want to meet my favorite Guest …. where do I start?
A: General admission tickets will get you inside the Concert / Convention. You are welcome to stand in any Guest’s line to meet them, say hello, or purchase an Autograph, if you have not done so ahead of time. Only a few Guests offer selfies and they will charge you for it. Most Guests request “CASH ONLY” so be sure and visit an ATM prior to entering the event.
There are ATMs machine Are available throughout the building
Q: What will I have to pay for at the show?
A: Please visit our TICKETS page. There are general admission tickets for one (1) day or two (2) day, (2) Day VIP Passes and which does not include parking or any autographs. Autographs and professional photo ops and other events. All Panels or Exhibitions are Free to attend during the Convention.
Any and all Classes. Some you can purchase on our TICKETS page, and some you must go to the actual web site to purchase. This decision is based upon each Guest's requests.
Q: What about weapons?
A: Costume & toy weapons are permitted as part of your costume. Convention staff and security reserve the right to inspect all attendees’ props to ensure that no authentic weapons of any kind are brought onto the Convention center property or into the Convention center building. No GUNS of any kind on the property per management.
By attending the Convention, all attendees expressly agree and consent to this inspection and waive any and all objections. Any and all authentic weapons are strictly prohibited and those found or identified during any such inspection may be confiscated by Convention staff and security.
Q: Can I bring my pet?
A: Please leave your pets at home as the Convention center only allows Service Animals and must wear their vests stating "Service Animal".
Q: What if my child, friends or family get lost?
A: Always make sure your children have some type Identification on them. If your child is lost, please go to Registration immediately!! A security and First Aid along with Police / Security Command center will be available on the property, see any event personnel for assistance.
Q: What time does the Convention start?
A: Convention hours for both Saturday and Sunday are:
Doors open at 10:00am Convention / Concerts closes at 10:00 pm
Q: Can we wear Costumes?
A: Yes!! We encourage them.
Q: What are the rules for the Costumes?
A: You MUST comply with the local decency laws. You may wear nothing that might harm yourself or other Convention / Concert attendees. No real weapons. All Costume weapons ONLY!! (See Question #3 above for more explicit info)
Q: Can I bring my own Food and Drink?
A: There are a variety of concessions on site for food and drink.
Q: Can I volunteer for the show?
A: Visit the “Volunteer" page to find a volunteer application…or use this Link: VOLUNTEER
AUTOGRAPHS
Q: Are autographs free or included in my ticket?
A: No you must purchase them on-line, (which all include an autograph and professional photo op), General Admission does not include autographs or professional photo ops. The Guests usually charge a nominal fee for their autograph and most of them can be purchased presale.
Autographs purchased at the Convention usually require Cash-only.
Q: Do the actors have their own items to sign, or do I have to bring things for them?
A: Actors will have a set of printed photos you can choose from, but you may also bring a personal item. An actor has the right to refuse any item and to also require any signed item be personalized.
Q: I can’t attend but can I still buy an autograph?
A: At this point we do not offer a mail-in service for autographs. You currently need to attend the show.
TICKETS
Will Call, or the Box Office, is where ALL guests (including VIPs) must exchange their printed purchase confirmation for a badge or wristband granting convention admission. Will Call will be located inside the convention venue, with signs and volunteers inside to guide you to the correct location. Will Call is open to everyone from at 10:00am Saturday and Sunday!
Q: I only have a general admission day pass. Can I still meet a guest?
A: Yes, the guests will have certain hours they sit at their booths and greet fans.
Q: How do I buy tickets?
A: You can purchase tickets using the "Tickets" Page or use this link: TICKETS. (1) (2) (3) day VIP Pass will be available limited sales per day.
Q: What time will registration open? What time can I get in line?
A: Registration will open early by roughly one – two hours each day.(Time will be announced!!) You can line up as soon as the Event opens their doors.
Q: What is the last day to buy advanced tickets?
A: You can Buy tickets online up to the day of the show, recommend you buy early as the shows in the passed have sold out weeks in advance.
: My mom paid for my ticket and I do not have an ID How do I get my tickets?
A: You need to have your ID with you or your E-email ticket Confirmation. You have to be 18 or older to enter the event property, unless accompanied by an adult and 21 to get drinks.
Q: Can I come and go?
A: Parking at the Convention is paid parking $10.00. You should keep your wrist stamp (and any lanyard) on your person and visible as long as you are on the Convention premises.
Q: I can’t attend the show at all. Can I get a refund?
A: We have a no refund policy also this a rain or shine event.
PHOTOGRAPHS
Q: Can I use my own camera?
A: There are some photograph restrictions in some places and with most guests. You will be notified by sign or person in these cases. PLEASE ASK FIRST so that the Guest’s agents or Security does not surprise you. Be polite…. Always ask.
VENDORS
Q: How can I purchase a booth space?
A: You can purchase Booth spaces by visiting our "Vendors” page.
HAVE A QUESTION
Use the "Contact Us" page: